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requirements

version 4.3

Operating system
Microsoft® Windows™ XP Professional, version 2002, Service Pack 2 or higher is recommended.
Microsoft Windows Vista

Browser configuration:

  • Microsoft Internet Explorer® (IE) 8 is supported.
  • Microsoft Internet Explorer (IE) 7 version is supported.
  • Microsoft Internet Explorer (IE) 6 is supported. Please note that IE 6 with service packs less than 3 lack optimal
    performance. We strongly recommend upgrading to a minimum of Service Pack 3.
  • Mozilla Firefox version 2 or higher is supported for both the Windows and Mac OS X platforms. Firefox 3.6
    causes some minor screen formatting issues.

Settings:
Internet zone security level: Medium-high
Cookies: Accept Session Cookies. Accept First-Party Cookies
Use SSL 3.0
JavaScript must be enabled.

Other configuration notes:

  • Use of Oncomine 4 on the Mac OS X platform is supported for Mozilla Firefox 2 or higher only.
    Safari is not supported.
  • Results are best viewed on a monitor set to 1280 x 1024.
  • A high-speed Internet connection is recommended.

Corporate Infrastructure Recommendations for Optimal Performance

Connectivity: High-speed Internet connectivity (dial up service is not recommended.)

Firewalls: Freely allow traffic from www.oncomine.com.

Processing Web Traffic:

  • Proxy Servers: Use non-caching services.
  • Check for user authentication on the initial request and once authenticated, allow subsequent requests without authentication.
  • Add www.oncomine.com to a "safe" or "white" list as a trusted site.

For further corporate infrastructure information contact your internal IT department to arrange discussions with Compendia.

Our support staff can be contacted at linksupport@compendiabio.com, and are happy to work with you to collect and register this information.

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